Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Leamington Spa
GPhC Registration No. 9012511
Last Updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how Pharmacy Weight Loss Leamington Spa collects, uses, and safeguards your information in accordance with UK GDPR and applicable data protection legislation.

1. Who We Are

Pharmacy Weight Loss Leamington Spa is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Leamington Spa and across the UK. As a data controller, we are responsible for the personal information you provide to us.

2. Data We Collect

When you use our services, we may collect the following types of information:

• Personal details: Full name, date of birth, gender, and contact information including email address and phone number.
• Health and medical information: Medical history, current medications, weight, BMI, and other clinical data necessary to provide safe pharmacy services.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details.
• Delivery information: Postal address to facilitate prescription delivery. Orders are dispatched within 1 working day of pharmacist approval.
• Technical data: IP address, browser type, and website usage data collected automatically when you visit our site.

3. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatments and issue prescriptions safely.
• To process and dispatch your orders, with delivery within 1 working day of pharmacist approval.
• To communicate with you about your treatment, orders, and any clinical follow-up required.
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• To maintain accurate clinical records as required by pharmacy law.
• To send appointment reminders or treatment-related updates where relevant.

We will only contact you for marketing purposes if you have given us explicit consent to do so, and you may withdraw this consent at any time.

4. Legal Basis for Processing

We process your personal and health data under the following legal bases: performance of a contract, compliance with a legal obligation, protection of vital interests, and, where applicable, your explicit consent. Health data is treated as a special category and is handled with the highest level of care and security.

5. Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors interact with our site. Cookies are small text files stored on your device.

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Help us understand site usage and improve performance.
• Preference cookies: Remember your settings and choices.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

6. Third Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

• Healthcare providers: Where clinically necessary and in your best interest, such as communication with your GP.
• Delivery partners: Courier services require your name and address solely to fulfil your order.
• Payment processors: Secure third-party providers handle payment transactions on our behalf.
• Regulatory bodies: We may be required to share information with the GPhC, NHS, or other authorities to meet our legal obligations.

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

7. Data Retention

We retain clinical and personal records for a minimum of 8 years in accordance with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain a high standard of security.

9. Your Privacy Rights

You have rights regarding your personal data, including the right to access, correct, or request deletion of your information where legally permitted. You may also request that we restrict or object to certain types of processing. To exercise any of these rights, please contact us directly using the details below. We aim to respond to all data-related enquiries within 48 hours.

10. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch:

Pharmacy Weight Loss Leamington Spa
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.